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Mark Rodgers - Western Blue (Web Site: http://www.westernblue.com)
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Questions 1-10 of 13:
- I live in a rural part of Placerville where most people use satellite internet and broadband is generally unavailable. I recently bought an xbox 360 and enjoy playing xbox live online gaming. Unfortunately, satellite internet has a 3 second delay that makes gaming nearly impossible. What other options do I have???
- Cidney
from Placerville CA
Hi Cidney, thanks for writing! You have a challenge my friend. In a rural area, satellite is usually the best option but in your case, for gaming, th [more]Hi Cidney, thanks for writing! You have a challenge my friend. In a rural area, satellite is usually the best option but in your case, for gaming, there isn't really a better option. Call Comcast, ATT, Surewest and all of the other local high speed internet service providers in the greater Sacramento area and find out when and if they are planning on serving your area. I wish I had a much more uplifting scenario for you but call around and see who's doing what and when in your area for service and for now, the 3 second delay is a lifestyle. [less]
- As an IT guy, maybe you can answer this for me? I am hearing about dsl service off a regular phone line for about 20 bucks a month. Is that technically possible, or is that BS?
I use the internet a lot on a wifi home network, and use comcast. Would something like that be similar, or like going back to dial up? appreciate the answer!
- frank
from fair oaks, ca
Frank, thanks for writing in. There is some gray area when ISPs or Internet Service Providers talk about speed. Many ISPs claim they have DSL speed wi [more]Frank, thanks for writing in. There is some gray area when ISPs or Internet Service Providers talk about speed. Many ISPs claim they have DSL speed with a regular phone line. They may well have some fast speeds but your challenge wil be that using a 56k modem for "DSL Speeds" you will be limited to the speed capacity of the modem itself. Actual DSL uses your normal phone line but they wire one of your phone jacks differently, provide you a DSL modem and an ethernet (rj45) cable connection as oppoesd to a standard phone line (rj11). These steps optimize the the available bandwidth that exists within your existing phone system. I believe that you can get decent "speed" from your dial up connection to go and browse the internet but if you plan on gaming, downloading files and actually using your internet to do all it can do for you, I fear dial up will leave you needing more bandwidth to maintain a happy disposition! [less]
- I have a computer,formerly a compaq, it is a few years old, about five, that has been completely rebuilt (new board,cpu,memory,hdd,ram,power supply). When it was officially a compaq it would shutdown on its own whim and restart on its own (crashes),still does. I have sent several error reports to Microsoft about the various problems, check or replace the above parts, upgrade the Bios, run CPU ID Utility etc...
What I would like to know is if running the id utility to verify the cpu and bios work together will effect the computer in any way?
Also I have another computer that I know will work but I have a secondary HDD that I believe has finally failed. How do I go about getting the computer back up and running after removing the bad hdd? This HDD was partitioned into 4 smaller drives and shows them as part of the system. This Hdd doesn't have the OS (Windows XP Home)because it is installed on the primary HDD. Any help would be greatly appreciated.
- Craig
from Fairfield, CA
Craig, thanks for writing! To say the least, you've got quite a situation on your hands. 1st, without knowledge of the CPU ID Utility, its impossibl [more]Craig, thanks for writing! To say the least, you've got quite a situation on your hands. 1st, without knowledge of the CPU ID Utility, its impossible to know what effects it may have. Configurations vary to such a large degree per component, it would be impossible for me to know without physically assessing the PC. You are welcome to bring it by and we'll check it out at no charge. 9745 Business Park Drive #A Sacramento, CA. 95827 (916) 366-0708. 2nd, with your second HDD, all you can do is plg in a new HDD, right click on "my computer", select "manage", select "disk management", select your new HDD and partition as desired. Once each partition is set up it will need to be formatted but unfortunately the data from your other disk is lost. I sure hope this helps, please call or come by if you need more help!! [less]
- My folks and I are considering getting Direct TV or something along those lines - especially with the threat of HD taking over all TVs. The commercials say we won't be able to use our regular TVs after 2009. Is that true? And with 4 TVs (without HD)should we convert? I don't think my folks (they are elderly) or I want to spend the extra $$ for new TVs. Thanks in advance for your help with a very confusing situation!
- Delyga
from Fairfield, CA
Thanks Delyga for writing in, Digital, analogue, plasma, LCD... With all of the choices I see how it can be confusing and expensive but one choice is [more]Thanks Delyga for writing in, Digital, analogue, plasma, LCD... With all of the choices I see how it can be confusing and expensive but one choice is easy. If you're not ready to upgrade, by all means don't. And for more good news, you may not even have to! Midnight, February 17th, 2009 is the drop dead date for broadcasters to change from analogue to digital broadcasting. Know two things: Only customers who rely on antennas for any or all of their channels will be affected by this change!Only "local Free" channels are affected by this change! If that's you, I recommend you either invest in a conversion box as follows: Visit this link first; https://www.dtv2009.gov/. This will give you information on the govt coupon program for convertor boxes. You may also need a digital converter box for other analog-only devices you have—such as an analog-only VCR or DVD recorder. OR Switch to Dish, Cable or Direct TV. Then you don't need to do anything, by now, most of your "local free" channels are offered by these companies. I know its a confusing topic but this should go a long way toward helping you convert both wisely and economically. Best of luck to you! [less]
- Western Blue refers to themselves as what kind of integrator?
- Zelyna
from Rancho cordova, CA
Hi Zelyna, thanks for asking. Western Blue is an IT Integrator with a primary focus on Business Outcome.Hi Zelyna, thanks for asking. Western Blue is an IT Integrator with a primary focus on Business Outcome.
- I work on a system with Windows XP and I am thinking about upgradeing to a more current system. My business also works on XP and I can work remotely. Most that I have looked at recommend Windows Vista but I have heard negative reports and when trying to order a system XP does not seem to be offered. I am worried about sycn issues.
Can you give guidance or make a recommendation?
- Jack
from Sacramento
If you want XP it is still widely available. If for some reason you are having issues finding it, let me know and I will place the order for your new [more]If you want XP it is still widely available. If for some reason you are having issues finding it, let me know and I will place the order for your new PC with XP on it. First thing to do is chek with your IT person at work and ask them if Vista is compatible with whatever form of communication you are using to connect to the office from home. If Vista poses no challenge, get it. I use it at home and I love it. Yes, it is different than XP but as I remember it, all of the Windows 98 faithful swore that XP was the worst thing ever. Strangely enough, these are the same people giving you the bad reviews on Vista and telling you not to change... hmmm sounds like a pattern to me... Vista is an easy transition. The transition from Office 2003 to Office 2007 is the one that will make your eyes blurry. This takes some getting used to but from XP to Vista, its not worth sweating over. [less]
- Is there a way to use my RAZR as a webcam?
- frito
from placerville, California
Not in a practical fashion. Your call phone can do a lot but in many cases its not the best medium for that use. Yes it can capture photo and video [more]Not in a practical fashion. Your call phone can do a lot but in many cases its not the best medium for that use. Yes it can capture photo and video images but would you want to replace your digital camera or video recorder? Probably not. Give me more information as to what you're looking to accomplish with your Razr and I'll se if i can help you get there, thanks! mrodgers@westernblue.com [less]
- can you hack Kids Watch Parental Control? if so, what advice do have, my son keeps trying to and i want to know how to stop him.
- frito
from placerville, California
The best thing to do is set the rules for your family PC with an administrator log in and don't share it with your kids. Give them their own log ins t [more]The best thing to do is set the rules for your family PC with an administrator log in and don't share it with your kids. Give them their own log ins that do not have the administrator's permission to change settings. If you are using an on line portal to manage such as ATT Yahoo or Google, again, use your account owner credentials or admin log in to set rules and require that your young ones log in with their own user names and passwords. [less]
- i have an older hp laptop (pavilion ze4600) and my cousin has changed the password to get into the bios and now i cant get the setup to run and cant get past the password to actually boot the os. im pretty good with pcs, as far as building and repairs, but i have never really worked on a laptop, and i was wondering if you coudl explain to me how to reset the bios on the laptop and ifthat would be able to reset the password allowing to get it up and running
- shawn
from sacramento, ca
Yeah, that's an older laptop but not a dead one by any means. The best advice I can give you is to remove the laptop battery, disassemble the laptop t [more]Yeah, that's an older laptop but not a dead one by any means. The best advice I can give you is to remove the laptop battery, disassemble the laptop to access the bios battery and remove it as well. With both batteries out, the bios should reset itself and you'll be off and running. That's a tough one, best of luck to you and if for some reason it doesn't work, feel free to contact me and I'll schedule a Tech to look at it over at our service center if you're local. If not, I'll hook you up with a tech over the phone who should be able to get you going again. [less]
- i am looking for a laptop, i will be using it for school, the web, some stratgy gaming, and would be installing photoshop on it. Any advice would be helpful thank you.
- Anonymous
from woodland, ca
When it comes to laptops for personal use there are as many choices, brands, colors, shapes and sizes as there are new car choices. If anything stand [more]When it comes to laptops for personal use there are as many choices, brands, colors, shapes and sizes as there are new car choices. If anything stands out in my experience, the new generation HP Notebools are "noteworthy." Since the acquisition of Compaq, the HP brand has exploded onto the graphics, video and gaming scene. The HP Pavillion Entertainment dv6000 series is especially great. Depending what model you select, you can get any and everything you want including a lid mounted camera, very cool. I would recommend if you're runing Vista that you upgrade to 2GB ram but other than that, it's a rocketship right out of the box and HP will stand behind what they sell offering great warranty options as well. [less]
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